SnoopSnitch

h1. BANNED

Your phone number has been banned from SnoopSnitch active tests. When performing an active network test in SnoopSnitch you receive a number of automatic calls from our call server. To avoid unnecessary costs on our side you *must not pick up* those calls. Each call will ring for approximately *15 seconds* and hang up automatically. However, situations exist where the call is accepted without being picked up explicitly.

h2. Reasons for getting blacklisted

* You picked up an automatic call from our call server (+1 404-620-654x)

* Your mailbox picked up the call from our server

* You *rejected* an automatic call and your carrier played a 'subscriber not available' message or your mailbox picked it up

* You have an automatic call-back service configured

* Your have your phone configured to pick up calls automatically when the line is busy and call back later when you hung up

* You have a bluetooth headset or hands-free kit that picks up your calls automatically

h2. How to get unbanned

Please make sure to eliminate the cause of the blacklisting, e.g. by disabling your mailbox or call-back services when running active network tests. Then send an email to snoopsnitch@srlabs.de with the following information:

* Your phone number (MSISDN) in international format, e.g. +140455512345

* Your App ID (see the upper left corner in the Dashboard)

* Optionally, your SnoopSnitch version, phone model and Android version (from the "About phone" menu in settings) for our Wiki